Last Updated: 18 September 2025

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1. Introduction

This Privacy Policy applies to Your London IT Ltd (referred to as "we", "us", or "our") and all of its trading names, including 'London Fibre Cabling'. It covers data collected through our websites (including www.yourlondonit.com and its associated landing pages) and when you engage with our services.

We are committed to protecting and respecting your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights regarding your data.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Your London IT Ltd, registered at Unit 19 Atlas Business Centre, Oxgate Lane, London, NW2 7HJ.

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2. What Personal Data We Collect

We collect information in the following ways:

A. Information you provide to us directly: When you fill out a contact form, request a quote, or correspond with us by phone or email, you may provide us with personal information, including:

• Identity Data: Your first name and last name.

• Contact Data: Your email address, telephone number, and business address.

• Enquiry Data: Information you provide about your project or support needs.

B. Information we collect automatically: When you visit our website, we may automatically collect technical information, including:

• Technical Data: Your Internet Protocol (IP) address, browser type and version, and operating system.

• Usage Data: Information about how you use our website, such as which pages you visit and for how long. This data is typically anonymised and collected via analytics services.

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3. How and Why We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your data in the following circumstances, based on a specific "legal basis":

Purpose / Activity

Type of Data

Legal Basis for Processing

To respond to your enquiries and provide you with a quote or information about our services.

Identity, Contact, Enquiry

Performance of a contract with you (or taking steps to enter into one).

To provide and manage the IT services or cabling projects you have contracted us for.

Identity, Contact, Enquiry

Performance of a contract with you.

To manage our relationship with you, including notifying you about changes to our services or policies.

Identity, Contact

Legitimate Interest (to keep our records updated and manage our business).

To administer and protect our business and website (including troubleshooting and data analysis).

Technical, Usage

Legitimate Interest (for running our business, network security).

To comply with a legal or regulatory obligation.

Identity, Contact

Compliance with a legal obligation.

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4. Cookies

Our website may use cookies to distinguish you from other users. A cookie is a small file of letters and numbers that we store on your browser or computer. They help us to provide you with a good experience when you browse our website and also allow us to improve our site. We will ask for your consent before placing any non-essential cookies on your device.

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5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal data is limited to those employees and third-party service providers who have a business need to know.

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6. Data Sharing

We do not sell your personal data to third parties. We may have to share your data with trusted third parties to provide our services, such as:

• IT and system administration service providers (e.g., for website hosting).

• Professional advisers including lawyers, bankers, auditors, and insurers.

• HM Revenue & Customs, regulators, and other authorities.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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7. Data Retention

We will only retain your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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8. Your Data Protection Rights

Under UK data protection law, you have rights over your personal data. These include:

• The right to be informed: To know how we are using your data.

• The right of access: To request a copy of the personal data we hold about you.

• The right to rectification: To have any inaccurate personal data corrected.

• The right to erasure: To have your personal data deleted (under certain circumstances).

• The right to restrict processing: To limit how we use your data.

• The right to data portability: To receive your data in a portable format.

• The right to object: To object to the processing of your data (under certain circumstances).

If you wish to exercise any of these rights, please contact us.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues (www.ico.org.uk).

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9. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@yourlondonit.com